Red Arrow Consulting has experience and expertise in Field Service Management Applications. It provides consulting services to assist businesses improve productivity and financial results through the effective use of Job Management and Field Service Management applications.
These applications can, if implemented correctly, highlight areas of improvement. On the other hand, if implemented poorly, they can be a burden on the business. It is essential that a periodic review of the implementation is undertaken to identify issues and modification to the setup being made where required.
While applications such as Fieldinsight can automate many business processes, the real gold is in job or project reporting. This is where users get to really understand how jobs and projects are performing. It is our view that every job should be reviewed but, not all jobs are equal. A major job that is significantly over budget will take precedence over a smaller job on budget – users should identify projects that are bleeding money and concentrate on them. Often the “problems” impacting these jobs will be the same “problems” impacting other jobs. Fixing the issue in one job has a ripple effect on other jobs.