If business requirements and processes have been defined the process of implementing a field service application such as Fieldinsight is fairly straight forward. However, most businesses have not defined their requirements and this is where a Fieldinsight Consultant can add significant value to the implementation process.
From a practical perspective defining required processes for the new solution is an opportunity to review business process with a view to changing and improving – sometimes call Business Process Re-engineering (BPR).
At Red Arrow Consulting we will review your current process and advise the best way of incorporating them in to the new solution. Just because “that’s the way we’ve always done it” does not mean that’s the best way moving forward. In many situations the old process will be highly inefficient when operating the businesses on a modern web-based platform such as Fieldinsight.
With extensive experience working with business applications Red Arrow Consulting, a Fieldinsight consultant based in Sydney, can help businesses optimise the implementation of Fieldinsight from day one and avoid the costly exercise of trial and error.