When set up correctly Fieldinsight will reduce administration time and speed up processing times (improved customer service). Red Arrow Consulting assists businesses with the Fieldinsight implementations so that the application is productive from day – the “go-live” date. By using our resources and experience you avoid the costly mistakes businesses often make when implementing a Field Service application such as Fieldinsight. Like all good fields service applications Fieldinsight can be set up in many different ways to suit different requirements. It’s our job to identify business requirements and customise Fieldinsight so that it works for you.
Our implementation process goes through the following steps
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- Pre implementation
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- Business requirements
- review business objectives and requirements with management
- Demonstration and scoping
- The demonstration is based on 1.1 above It provides both parties with an opportunity to clarify requirements and review solution being proposed to ensure it meets the requirements specified.
- Fee Proposal
- based on 1.1 and 1.2 above
- Business requirements
- Implementation
- Fieldinsight Setup Sydney
- Initial setup – this is based on 1.0 above along with additional information provided by you
- Initial Workshop – at this stage we review the various workflows with management
- Fine tune setup – changes are made based on your input
- Implementation
- Integration with accounting module
- Staff setup
- Customisation
- Staff Training
- Fieldinsight Setup Sydney
- Post Implementation
- General support
- Customisation